Funerals Direct are committed to complying with the General Data Protection Regulation. Your privacy is very important to us and we want you to be confident that your personal data is kept safely and securely and to understand how we use it to offer you a better service.
If we make changes to this notice we will notify you by updating it on our website.
Funerals Direct offer a dignified funeral, with personal service arranged and conducted on our behalf by P. Loftus and Son Independent Family Funeral Directors.
When you sign up to our newsletter or contact us using our contact form, we collect the personal information you give us such as:
With your permission, we may send you emails about our services, products and news updates. We use Mailchimp for email marketing and to communicate with our clients. Mailchimp offers a double opt-in service and offers full visibility of any of your information used by this service and the option to unsubscribe which will delete any of your personal data.
We do not have an expiry on the amount of time we will hold your data for. We do offer withdrawal of consent and deletion of your data at any time upon your request.
We use Google Analytics software to collect information about how you use www.funerals-direct.org.uk. We do this to monitor how people interact with our website and to help make sure the site is meeting the needs of its users. Google Analytics stores information about:
We do not collect or store your personal information (for example your name or address) so this information cannot be used to identify who you are.
We also collect data in order to:
How do you get my consent?
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
If after you opt-in, you change your mind, you may withdraw your consent for us to store any personal data about you, contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at firstname.lastname@example.org or mailing us at: 263 Barlow Moor Road, Chorlton, Manchester, M21 7GJ.
We will share your data if we are required to do so by law - for example, by court order, or to prevent fraud or other crime.
We will not:
Our website is hosted by United Hosting Services. Data is stored through United Hosting Services data storage, databases and the general hosting application. They store your data on a secure server protected by a firewall.
In the rare occurrence of a data breach, which would significantly harm individuals, we will be report it within 72 hours to the ICO. We will also notify any customers affected.
In general, the third-party service providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
Where we provide links to websites of other organisations, this privacy notice does not cover how that organisation processes personal information. Please read the privacy notices on the other websites you visit.
We will only retain your personal data for as long as:
In general, this means that we will only hold your personal data for a minimum of 1 year and a maximum of 7 years.
Cookies are small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics.
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. View our Cookie Declaration or to opt out of being tracked by Google Analytics across all websites visit tools.google.com/dlpage/gaoptout.
Some cookies are necessary to allow you to browse our website, use its features, and access secure areas. The use of these cookies is essential for the website to work. For example, we use user-input cookies for the duration of a session to keep track of a user’s input when filling in forms that span several pages.
You may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.
You have the right to request:
You can also:
If you have any of these requests, get in contact with us at email@example.com or call 0800 0407068.
Last Updated: 10th July 2018
Contact us if you:
Telephone: 0800 0407068
Mail: Funerals Direct, 263 Barlow Moor Road, Chorlton, Manchester, M21 7GJ.